Client Services

Assistance & enquiries

Rocket Sign maintains a dedicated client services team to support enquiries related to products, orders, and brand experience.

Each request is handled with discretion, clarity, and attention to detail.

Contact channels

Live assistance

Available via the website during active service hours.

Email

Write to support@rocketsign.net for detailed enquiries.

WhatsApp

For time-sensitive communication and order-related matters.

Social

Official announcements and messaging through verified channels.

Common enquiries

I need information about a product.+

Detailed product information, sizing guidance, and material details can be requested through client services.

I placed an order and need an update.+

Order status and delivery enquiries can be handled by our support team once an order reference is provided.

I need to modify or cancel an order.+

Order changes may be possible within a limited timeframe. Please contact client services as soon as possible.

My item arrived damaged or incorrect.+

If an item arrives in unsatisfactory condition, contact support with images and order details for resolution.

How do I contact Rocket Sign?+

Email support@rocketsign.net or use one of the official channels listed above.

Enquiry

Submit a request

For enquiries requiring additional review, please complete the form below.

Or contact support@rocketsign.net